Cancellation and Refund Policy

Last updated: 13/10/25

Order Cancellation

  • Orders can be cancelled within 12 hours of placement, provided they haven’t been shipped.
  • Once shipped or delivered, cancellation requests cannot be processed.

Returns & Refunds

  • Eligible only for damaged or defective products.
  • You must contact us within 48 hours of delivery with proof (photo/video).
  • Refunds are processed to your original payment method within 5–7 working days after verification.
  • Digital products (eBooks, downloads, videos) are non-refundable once delivered.